Terms & Conditions

Company Details
Correspondence and Registered Office address 

Chrysalis Promotions Limited
30 Ibbetson Oval
LS27 7RY

Telephone 0113 277 3885
Email admin@chrysalispromotions.com 

Registered in England & Wales Company Reg No. 05046801 

Prices are in GBP and may be subject to change.

Payments are handled securely by 

Refund/Returns Policy
All returns must be notified to us within 7 days of purchase for a refund. 
Any cancellation requests after 7 days will be eligible for transfer of name only.

Refund requests for the rescheduled IFS 2020 & IFS 2021 events will be accepted up to 7 days from the notification of postponement. Any cancellations after this will be eligible for transfer of name only.

Gift Certificates                                                                                                                                                                                              All Gift Certificates are valid for 365 days from the date of purchase.

Some of the products shown on this Web Site are subject to Copyright and/or Design Right Protection. Other forms of registered intellectual property may exist from time to time in relation to certain products. Chrysalis Promotions Limited reserves all rights in its intellectual property rights. Copying is strictly prohibited.

As part of our policy of continuous product development, all specifications may be subject to variation and change.

No personal details are stored on our web server.

Privacy Policy

1. Chrysalis Promotions Limited are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)
2. Any personal information provided to or gathered by our web site is controlled by Chrysalis Promotions Limited.

3. When you place an order we need to know:

(a) your name

(b) e-mail address

(c) delivery address
(d) payment details 
This allows us to process and fulfil your orders and to notify you of the status of your order
4. We aim to ensure that information we hold will be accurate and up-to-date. You can check the information that we hold about you by logging into your account and if you find any inaccuracies we will delete or correct them.
5. When you place orders we offer the use of the PayPal secure server. The PayPal secure server software encrypts all information you input before it is sent to us
6. Cookies are small pieces of information that are stored by your browser on your computer's hard drive, and we have to send you one in order to make online shopping function correctly. It contains a unique reference which contains no personally identifiable information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you wish
7. Chrysalis Promotions Limited does not sell, trade or rent your personal information to others
8. By using our web site, you consent to the collection and use of this information by Chrysalis Promotions Limited. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Customer Service

If you have a query, then please...

Call us:
0113 277 3885


Email us:



Write to us:
Chrysalis Promotions Limited
30 Ibbetson Oval, Churwell
LS27 7RY
United Kingdom