Shipping & Returns


Shipping and Returns

The International Fitness Showcase, The Big One and Tours

No tickets for these conventions are actually physically dispatched. 
After booking you will receive a confirmation letter via email. You MUST bring this letter with you to the event to register.

All session tickets will be issued at the convention/tour at the time of registration.

Other Goods
All other goods are dispatched by First Class Royal Mail. Please allow 28 days for delivery.

Refund/Returns Policy
All returns must be notified to us within 7 days of purchase for a refund. 
Any cancellation requests after 7 days will be eligible for transfer of name only.

Refund requests for the rescheduled IFS 2020 event will be accepted until Friday 3rd April 2020. Any cancellations after this date will be eligible for transfer of name only.

Customer Service
If you have a query, then please...

Call us:
0113 277 3885

Email us:

Write to us:
Chrysalis Promotions Limited
30 Ibbetson Oval
LS27 7RY